Quality policy
At Taggr, we strive to deliver exceptional quality, economic efficiency, environmental consideration, and a positive work environment in all aspects of our Asset Intelligence operations. Our goal is to be an industry leader by offering advanced solutions that provide our customers with insights and control over their assets.
To achieve this, we have developed a tailored quality management system that ensures our processes and final products meet the highest possible standards. Our system is designed to meet both our own and our customers’ quality requirements, with continuously improved and updated routines, organization, and resources. Based on the ISO 9000 series, our quality system helps us plan, implement, and maintain quality objectives in every project.
Engagement and competence of our employees are at the core of our quality work. Through clear guidance from start to finish and by integrating experiences, quality plans, self-checks, project reviews, work preparations, and deviation reports, we create an efficient and cohesive whole.
Our quality policy, adopted by the company management, is based on our commitment to meet the need for well-functioning and sustainable products and services within Asset Intelligence. We view quality from a holistic perspective and strive to ensure that our services and products always meet customer needs and expectations. We achieve this by:
- Maintaining continuous dialogue with our customers to understand and meet their needs and expectations.
- Ensuring all employees take responsibility for the service or product we deliver.
- Conducting risk assessments for new activities to prevent problems and ensure quality.
- Providing our employees with ongoing product information and training to increase their knowledge and competence.
Taggr’s quality policy:
Innovation, service, and quality: We strive to be an innovative and service-oriented provider of Asset Intelligence solutions. Innovation adds value for the customer, service enables responsive dialogues and quick response times, and quality provides long-term value and sustainability. We have high ambitions and place strong demands on efficiency, service, and quality.
Customer focus: We work to identify and clarify our customers’ needs. By being attentive and having the resources to realize both small and large projects, we strive to always be the customer’s first choice.
High competence: Our employees are our greatest asset. By ensuring the right person is in the right place with the right competence, and by involving our staff in shaping their roles, we create a competent and engaged workforce that continually develops within the company.
Responsibility and requirements: We take full responsibility for our delivery and place high demands on ourselves, our suppliers, subcontractors, customers, and partners. We believe that collaborations are key to preventing deficiencies and finding innovative solutions. We always comply with applicable laws, regulations, standards, directives, and contractual requirements to ensure that our services and products maintain the highest quality.